CLOSURE NOTICE – COVID 19

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17TH MARCH 2020

In accordance with the directive of the Government of Malaysia through the special address by YAB Prime Minister Tan Sri Dato Muhyiddin Yassin on 16th March 2020:

  1. IOI Properties Group shall cease all operations of IOI Gallerias’ (Sales Gallery) from 18th March 2020 to 31st March 2020.

  2. Property owners, tenants, purchasers, and the general public are advised to contact the following numbers for information and assistance relating to bookings, SPA signing or payment for the respective township.

    No Township Contact Number
    1 Bandar Puchong Jaya & Bandar Puteri Puchong  012 - 297 8101
    2 16 Sierra 012 - 513 8101
    3 IOI Resort City 016 – 919 9839
    4 Bandar Puteri Bangi 011 – 3798 7924
    5 Warisan Puteri 011 – 3997 8799

  3. Our online feedback channels remain open and operational at the following:

    1. Email us at [email protected]
    2. Website & chatbot at www.ioiproperties.com.my
    3. Facebook at www.facebook.com/ioiproperties

We thank you for your patience and we apologize for any inconvenience caused. While we expect to be overwhelmed with calls, rest assured that we do our best to assist all our purchasers, owners and tenants through this difficult period. We pray that all Malaysians remain safe and resilient.

Temporary Closure of Corporate Office and Business Premises

In compliance with the Enhanced Movement Control Order (EMCO), we are temporarily closing our corporate offices and premises of non-essential businesses until further notice to support the Government's dedicated efforts to curb the spread of COVID-19.

Meanwhile, the Group has implemented measures to ensure that essential operations will continue as usual and our business units can be contacted via the following channels:

IOI Galleria

Township Contact Number
Bandar Puchong Jaya & Bandar Puteri Puchong  017 - 932 9422
16 Sierra 012 - 576 8101
IOI Resort City 016 - 205 3011
Bandar Puteri Bangi 016 - 380 0948
Warisan Puteri 011 - 3997 8799
Klang 014 - 632 7027
Desaria, Penang 011 - 3301 7101


Email us at [email protected]

Website & chatbot at www.ioiproperties.com.my

Facebook at www.facebook.com/ioiproperties

Instagram at @ioipropertiesgroup

Tik Tok at @ioi_properties

 

IOI Customer Relations Unit Hotlines

Township Contact Number
Bandar Puchong Jaya & Bandar Puteri Puchong  011 - 1284 9198
16 Sierra 011 - 2198 1430 or 011 - 2198 3461
IOI Resort City 019 - 461 1673
Bandar Puteri Bangi 018 - 352 8126
Warisan Puteri 018 - 352 8126
Klang 010 - 308 3039


Email us at [email protected]

 

Technical Assistance

Township Contact Number
Bandar Puchong Jaya & Bandar Puteri Puchong  012 - 382 2679 or 016 - 744 5673
16 Sierra 011 - 2616 4081 or 018 - 287 9899
IOI Resort City 013 - 360 2098 or 011 - 2722 6477 or 016 - 502 6418
Bandar Puteri Bangi 018 - 206 1364 or 012 - 327 0726
Warisan Puteri 018 - 213 3947 or 010 - 267 7742
Klang 012 - 783 0373

 

 

 

IOI Square

Tel: 019 - 237 6065 or 019 - 274 0031

Tel: 016 - 322 4222 or 012 - 289 4612 (for IOI Square, Diamond Hill and Beverly Row Bungalows security)

Tel: 016 - 628 5534 or 012 - 691 8503 (for Diamond Hill and Beverly Row Bungalow maintenance)

Website: https://www.ioiproperties.com.my/ioi-resort-city-putrajaya/ioi-square

 

IOI City Mall

Tel: 03 - 8328 8900

Customer Service Hotline: 017 - 889 8101

Website: www.ioicitymall.com.my

Facebook: www.facebook.com/IOICityMallPutrajaya

Instagram: @ioicitymallmy

 

Conezion Comercial

Tel: 03 - 8684 2388

Leasing enquiry: 017 - 300 9340

Website: www.conezion.com.my

Facebook: www.facebook.com/ConezionPutrajaya

 

IOI Mall Puchong

Tel: 03 - 5882 8888

Website: www.ioimp.com.my

Facebook: www.facebook.com/IOIMall

 

 

 

 

 

Four Points by Sheraton Puchong

Tel: 03 - 5891 8888

Website: www.fourpointspuchong.com

Facebook: www.facebook.com/FourPointsPuchong

Instagram: @fourpointspuchong

 

Palm Garden Golf Club

Tel: 012 - 687 8101

Website: www.palmgarden.net.my

Facebook: www.facebook.com/PalmGardenGC

Instagram: @palmgardengolf

 

IOI Palm Villa Golf & Country Resort

Tel: 07 - 599 9099

Website: www.palmvilla.com.my

Facebook: www.facebook.com/IOIPalmVilla

 

IOI Properties Johor

Email: [email protected]

Security Department Contact Number
24 hours security office 07 - 598 8073
Head of security 012 - 788 7424
Bandar Putra Kulai 016 - 249 2558
Lagenda Putra Kulai 011 - 3655 5906
Bandar IOI Segamat 019 - 727 2318
Kempas Utama/The Platino/Marina Cove 010 - 716 8130

 

We regret should there be any inconvenience caused and thank you for your kind support and understanding during this period. While we expect to be overwhelmed with calls, rest assured that we will do our best to assist our customers throughout this period. We hope everyone remains healthy and stays safe; and continue to practise proper hygiene etiquette and social distancing.